HEAP Program Application Information

Help may be obtained by calling our toll free number at 1-800-233-4480. You will be pre-screened by an eligibility operator and will need to have the following information when you call:

  • Household income for the past 30 days
  • Most recent utility bills for all energy accounts for the past 30 days
  • Household member information

If eligibility is determined, an application will be mailed out or faxed. This method of service allows us to serve a large number of people with our limited staff.

If you have a printer available, you can download and print applications and instructions. Below are .pdf downloads for applications and instructions.

HEAP Application (English)

HEAP Application (Spanish)

Weatherization Program / Heating & Cooling Repair or Replacement Program (HCS) Application Information

Our weatherization program is a free program available for qualifying HEAP applicants. You MUST qualify for HEAP in order to be eligible for weatherization. If interested, you may call our office at 1-707-463-0303 or (800)233-4480 toll free number. Please specify that you are interested in the weatherization service and/or the heater and cooling services programs so that the appropriate application will be mailed.

PG&E CARE Program Application Information

The PG&E CARE program is a reduced-rate program for income-eligible applicants. The program provides a 20% discount on each bill and is valid for a period of 2 years. If interested you may download and print a CARE application and instructions. If you download a CARE application, please complete it and return it the address on the application. If you receive your energy bill directly from PG&E, then follow the links below for an application. If not, skip to the sub-metered section below the following links.

CARE Application ENGLISH

If you are the resident of a sub-metered facility, you may also qualify for the program if you meet the income eligibility requirements. Below are applications to download for tenants of sub-metered facilities. If you download a Sub-metered CARE application, please complete it and return it to the address on the application

Sub-metered CARE Application ENGLISH


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